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Stora Tax FAQ

Stora Tax FAQ

Common Answers to Your Questions

Stora Tax is a cloud-based platform designed to help individuals and businesses securely share tax documents with tax preparers and financial professionals. The platform is built with end-to-end encryption to ensure that sensitive tax data is protected from unauthorized access.
We do not offer tax filing or advisory services; instead, we provide a safe, easy-to-use platform to store and share your tax documents.

Unlike traditional methods such as email or messaging apps, Stora Tax ensures that your documents are shared through a secure, encrypted platform. Emails and messaging apps can often be vulnerable to hacks, putting your sensitive financial information at risk.
With end-to-end encryption, Stora Tax protects your data from start to finish, guaranteeing only authorized parties can access your documents.

Security is our top priority. Stora Tax uses end-to-end encryption, meaning your documents are encrypted before they are uploaded and remain encrypted during storage and sharing. Only you and the people you authorize (such as your tax preparer) can access the files.
Our platform also includes two-factor authentication (2FA) to provide an additional layer of security for your account. We use secure cloud-based storage to ensure your documents are always safe from unauthorized access.

Yes, your tax preparer or financial professional can request missing or additional documents directly through the Stora Tax platform. You’ll receive a notification and can upload the requested documents with just a few clicks, making it easy to stay organized and avoid any delays during tax season.

Stora Tax supports a wide variety of common document formats, including PDF, Word, Excel, and image files (e.g., JPEG, PNG). This flexibility ensures you can upload and share all types of tax-related documents securely.

Our platform offers flexible storage options, allowing you to securely upload and manage your tax documents without any hassle. Depending on your subscription plan, storage limits may vary. Please refer to our pricing page for detailed information on storage options.

Sharing documents with your tax preparer is simple. Once your documents are uploaded, you can share them securely by selecting your tax preparer from your contact list. They will receive a notification and access to the specific files you've chosen to share. You have full control over who can view and download your documents.

Yes! Stora Tax is a cloud-based platform, which means you can access and manage your documents from anywhere with an internet connection. Whether you're at home, in the office, or on the go, your documents are always available.
Additionally, we offer two-factor authentication (2FA) for enhanced security, ensuring only you can access your account and documents, no matter where you log in from.

Yes, you can store your tax documents as you go throughout the year. This means no more last-minute stress trying to find documents during tax season—your records will be safely stored and organized for when you need them.

We are actively developing tools to address additional tax needs, such as managing rental income and other specialized tax requirements. These tools will make it even easier to organize your tax data for different income streams.

Yes, Stora Tax allows you to securely store and archive copies of your tax returns, including data from previous years. This ensures that you always have easy access to your past filings, helping you stay organized and be ready for any income tax audits from the government.

No, Stora Tax does not provide tax filing or advisory services. Our platform focuses solely on helping you securely store and share tax documents with your tax preparer or financial professionals. We aim to make the document management process as seamless as possible.

  1. If you wish to cancel your account, you can do so by navigating to the account settings section in your dashboard and selecting the option to delete your account. Please note that once your account is deleted, all stored documents will be permanently removed from our platform.

  2. If you have any concerns or need assistance with cancellation, feel free to contact our support team.

You can easily sign up by visiting our registration page. After signing up, you can begin uploading, managing, and sharing your tax documents with tax preparers and financial professionals. It’s quick and easy to get started.

Our support team is always here to help. If you have any questions or encounter any issues while using Stora Tax, feel free to contact us through our support page, and we’ll be happy to assist you.

Yes, we offer a free trial so you can experience the features and benefits of Stora Tax before committing to a paid subscription. During the trial, you’ll have access to the full suite of features, including secure document sharing, storage, and collaboration with tax preparers.